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Customer Relationship Management in Marketing

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All You Need to Know from Customer Relationship Management in Marketing

All size businesses are shifting from transaction based to relationship based marketing. Focusing in individual profits does not increase your company’s sales anymore. Building a relationship with your customer creates a bond that benefits your profits in the long run. We cannot put enough emphasis on how important is to interact, understand and engage with your customers. Customer Relationship Management (CRM) is a powerful marketing paradigm that combines relationship marketing, direct marketing and database marketing.  Read the rest of this entry

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